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CANADIAN HUMAN RIGHTS COMMISSION

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Home > Resources > Publications > Reports > 2004 Results-based Management Accountability Framework

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Table of Contents


1.0 Background

2.0 Overview of the Canadian Human Rights Commission

3.0 Profile of the Complaint Management and Resolution Process

3.1 Stages of the Complaint Process

" href="/publications/RMAF_2004_CGRR/page2-en.asp">3.2 Governance Structure of the Complaint Process,/A>

3.3 Resources

4.0 Methodology

5.0 Logic Model and Performance Measures

5.1 Logic Model

5.2 Performance Measures

6.0 Evaluation Strategy

7.0 Reporting Options

 

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Last Updated: 2011-09-15
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